Compare
Business Size Usage
Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
License
Inbound Calling Features
Outbound Calling Features
Blended Features
Analysis amp; Reporting Features
Genesys Agent Desktop is compatible with Linux Unix and Windows computing platforms Genesys Agent Desktop supports CentOS Fedora Solaris x86 Platform Edition Ubuntu Windows 7 Windows Server 2008 R2 and Windows XP Professional
Operating Systems
Datasheet
Address
Large Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows, Linux/Unix
Blended Call Center Compare Blended Call Center Software
Chat Email Phone SMS VoIP
Compare by Industry Financial Services Hospitality Telemarketing
Proprietary / Licensed
ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) IVR (Interactive Voice Response) PBX (Private Branch Exchange) Toll Free Number Provisioning
Call List Imports Campaign Management Outbound IVR Predictive Dialer
Call Conferencing Call Scripting
Call Monitoring Call Recording Campaign History Databasing Contact History Databasing
CentOS Fedora Solaris x86 Platform Edition Ubuntu Windows 7 Windows Server 2008 R2 Windows XP Professional
Datasheet (genesyslab.com)
2001 Junipero Serara Blvd. Daly City, California 94014United States
Small Business Compare Small Business Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
Blended Call Center Compare Blended Call Center Software
Phone VoIP
Compare by Industry Customer Service Debt Collection Financial Services Government Insurance Mortgage Telemarketing
Proprietary / Licensed
CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) PBX (Private Branch Exchange)
Campaign Management Outbound IVR Predictive Dialer
Call Scripting
Call Monitoring Historical Case Reporting Real Time Reporting
Windows 7 Windows XP Professional
Atlanta, Georgia United States