Telax Hosted Call Center is compatible with Windows Mac and Web Based Hosted computing platforms Telax Hosted Call Center supports Mac OS X Novell Netware Server Windows 2000 Professional Windows 2000 Server Windows 7 Windows 8 Windows Me Windows NT Server Windows NT Terminal Server Edition Windows Server 2003 Enterprise Edition Windows Server 2003 Standard Edition Windows Server 2003 Web Edition Windows Server 2008 R2 Windows Vista Windows XP Home Edition Windows XP Professional and Windows for Workgroups
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Windows, Mac, Web Based/Hosted
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Chat Email Fax Phone SMS VoIP
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All-Inclusive Monthly Cost Per SeatNo Long-Term Contracts
Proprietary / Licensed
ACD (Automatic Call Distribution) System ANI (Automatic Number Identification) Call Queue Management Call Queuing CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) IVR Speech Recognition PBX (Private Branch Exchange) Skills Based Routing Text-to-Speech Conversion Toll Free Number Provisioning Voicemail
Auto Dialer Call List Imports Campaign Management Outbound IVR Preview Dialer Progressive Dialer
Call Back Call Conferencing Call Scripting Case & Contact Management Customizable Fields FAQ/Knowledgebase Surveys Virtual Call Center Support Web Call Back Web Collaboration
Forecasting Scheduling Training
Call Logging Call Monitoring Call Recording Call Scoring Campaign History Databasing Contact History Databasing Customized Reports Historical Case Reporting Real Time Reporting Reporting Data Exports
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows, Web Based/Hosted
Blended Call Center Compare Blended Call Center Software
VoIP
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List pricing is $149 per-agent-seat, per month.We offer:-Month to Month-Semi-Annually-Annually