Business Size Usage

Deployment Model

Call Center Type

License

Inbound Calling Features

Blended Features

Analysis amp; Reporting Features

Datasheet

Address

Website

Email

Email Type

Phone

Technical Support

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

On Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Blended Call Center Compare Blended Call Center Software

Proprietary / Licensed

ACD (Automatic Call Distribution) System
IVR (Interactive Voice Response)
IVR Speech Recognition

Call Scripting

Call Monitoring
Call Recording
Real Time Reporting

Datasheet (noblesystems.com)

Atlanta, Georgia United States

Website (touchstar.com)

Executive

1-404-851-1331

24/7
Brochures
Email
On-site
Phone
Webinars

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Inbound Call Center Compare Inbound Call Center Software

Proprietary / Licensed

ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Skills Based Routing
Text-to-Speech Conversion
Toll Free Number Provisioning
Voicemail

Call Back
Call Conferencing
Call Scripting
Case & Contact Management
Customizable Fields
FAQ/Knowledgebase
Surveys
Virtual Call Center Support
Web Call Back

Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Customized Reports
Historical Case Reporting
Real Time Reporting
Reporting Data Exports

90 Allstate Parkway, Suite 601 Markham, ON Canada

Website (altitude.com)

General

(877) 474-4499

24/7
Email
Help Desk
Live chat
Mailing List
On-site
Owner`s/User Manual
Phone
System upgrades
Webinars
White papers