Compare
Business Size Usage
Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
License
Inbound Calling Features
Blended Features
Workforce Management Features
Analysis amp; Reporting Features
Avaya Aura Call Center Elite is compatible with Windows computing platforms Avaya Aura Call Center Elite supports Windows 7 and Windows XP Professional
Operating Systems
Datasheet
Address
Large Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
Inbound Call Center Compare Inbound Call Center Software
Phone
VoIP
Compare by Industry
Banking
Business Process Outsourcing
Customer Service
Financial Services
Government
Health Care
Proprietary / Licensed
ACD (Automatic Call Distribution) System
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Skills Based Routing
Virtual Call Center Support
Scheduling
Training
Call Logging
Call Monitoring
Call Recording
Contact History Databasing
Real Time Reporting
Windows 7
Windows XP Professional
Datasheet (avaya.com)
211 Mt. Airy Road Basking Ridge, New Jersey 7920United States
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software
Email
Phone
VoIP
Proprietary / Licensed
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
Case & Contact Management
Call Recording