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Over view | Review |
VoltDeltaBlended Call Center by Volt Delta Resources LLC |
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Call Center Type | Blended Call Center Compare Blended Call Center Software |
Communication Channels | Phone SMS VoIP |
Industry | Compare by Industry Business Process Outsourcing Customer Service Financial Services Fund Raising Telecom Telemarketing |
License | Proprietary / Licensed |
Inbound Calling Features | ACD (Automatic Call Distribution) System ANI (Automatic Number Identification) Call Queue Management DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) IVR Speech Recognition Skills Based Routing Voicemail |
Outbound Calling Features | Auto Dialer Call List Imports Campaign Management Outbound IVR |
Blended Features | Call Conferencing Call Scripting Virtual Call Center Support |
Workforce Management Features | Training |
Analysis amp; Reporting Features | Call Monitoring Call Recording Call Scoring Campaign History Databasing Customized Reports Real Time Reporting |
VoltDelta is compatible with Windows computing platforms | |
Datasheet | Datasheet (voltdelta.com) |
Address | 3750 Monroe Ave. Suite 4B Pittsford, New York 14534United States |
Website | Website (voltdelta.com) |
[email protected] | |
Email Type | General |
Phone | (866) 436-1169 |
Technical Support | 24/7 Brochures On-site Phone White papers |
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