Angel Inbound IVRInbound Call Center by Angel Inc. Add to list Write a Review Edit Business Size Usage    : Large Enterprise Compare Large Enterprise Call Center Applications Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software Call Center Type    : Inbound Call Center Compare Inbound Call Center Software Communication Channels    : Phone Be the first to review

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Over view	Review
Angel Inbound IVRInbound Call Center by Angel Inc.
Communication Channels	Phone
Industry	Financial Services Compare Financial Services Call Center SoftwareHospitality Compare Hospitality Call Center Software
License	Proprietary / Licensed
Inbound Calling Features	ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) IVR Speech Recognition PBX (Private Branch Exchange) Toll Free Number Provisioning
Blended Features	Call Conferencing
Analysis amp; Reporting Features	Call Monitoring Call Recording Campaign History Databasing Contact History Databasing
Notable Customers	AstraZeneca Biopharmaceuticals, Ambient Devices, Borland Software, Election Protection, Health and Benefits System, Princeton University, Walter Reed
Awards	2011 INTERNET TELEPHONY Product of the Year Award Winner for Angel Voice for Chatter2011 Customer Interaction Solutions Product of the Year Award Winner for Angel VCC on Force.com2011 INTERNET TELEPHONY Excellence Award Winner for Angel Virtual Call Center
Address	8219 Leesburg Pike 5th floor Vienna, Virginia 22182United States
Website	Website (angel.com)
Email Type	Web Form on Site
Phone	1-888-692-6435
Technical Support	Blog Email Phone Request form Webinars White papers

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