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Over view | Review |
Incontact Platform 2.0Blended Call Center by Incontact Inc. |
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Call Center Type | Blended Call Center Compare Blended Call Center Software |
Communication Channels | Phone VoIP |
Industry | Compare by Industry Financial Services Hospitality Telemarketing |
License | Proprietary / Licensed |
Inbound Calling Features | ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) IVR (Interactive Voice Response) |
Outbound Calling Features | Campaign Management |
Incontact Platform 2 0 is compatible with Web Based Hosted and Windows computing platforms | |
Datasheet | Datasheet (incontact.com) |
Awards | Customer Interaction Solutions - 2011 Product of the Year AwardTMC Labs - Innovation Award2011 Top Ranking Performers in the ContactCenterWorld Awards - Gold Medal Winner2010 Customer Interaction Solutions - 2010 Product of the Year Award |
Address | 7730 South Union Park Avenue Suite 500 Salt Lake City, Utah 84047United States |
Website | Website (incontact.com) |
[email protected] | |
Email Type | General |
Phone | 1-866-965-7227 |
Technical Support | Blog Brochures Live chat Phone Recorded demos Remote Training Request form Webinars White papers |
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